Privacy Policy

At MaxUniverse Trading GmbH, we take the privacy of our customers and visitors seriously. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

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1. Company Information 
Company Name: MaxUniverse Trading GmbH
Address: Karl-Ferdinand-Braun-Straße 5, 28359 Bremen, Germany
Contact Information: info@max-universe.com
Data Protection Officer: Xinlin Li

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2. Information We Collect 
We collect the following personal data:

• Name

• Email address

• Address

• Phone number

• Company tax number

• Payment information

This information is collected through the following means:

• Website forms

• Account registration

• During the purchasing process

• Cookies

 

3. How We Use Your Data
We use your personal data for the following purposes:

• Processing orders

• Customer support

• Marketing communications

• Analyzing website performance

• Improving user experience

 

4. Data Sharing and Disclosure
We may share your personal data with the following third parties:

• Payment processors

• Logistics companies

• Other service providers as necessary to fulfill orders

 

5. Data Storage and Protection (Datenaufbewahrung und Schutz)
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. For example, we retain tax and transaction-related data for the duration required by applicable tax laws.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and access control protocols to safeguard your personal information in line with the requirements of German data protection laws.

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6. Cookies Policy 
We use cookies on our website to enhance user experience and analyze site usage. Cookies are used for the following purposes:

• Analytics (e.g., Google Analytics)

• Advertising

• Functional purposes (e.g., saving login details, shopping cart information)

You can manage cookie settings through your browser. For more information on how we use cookies, please refer to our Cookie Policy.

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7. User Rights
You have the following rights regarding your personal data:

• The right to access your data

• The right to correct or update your data

• The right to delete your data

• The right to withdraw consent at any time (e.g., for marketing emails)

To exercise any of these rights, please contact us using the contact details provided above.

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8. International Data Transfers 
We do not transfer personal data outside of the European Union (EU).

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9. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children.

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10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated via email and posted on our website. Please check this page periodically for updates.

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This Privacy Policy is intended to provide transparency about how MaxUniverse Trading GmbH handles personal data. If you have any questions or concerns about your data or this Privacy Policy, please contact us.